Contact information
HydraCove believes customers should have clear and accessible ways to contact our business.
If you need assistance with a product, order, payment, shipping status, return, refund, or another store-related matter, please contact us using the information below.
Business Information
Business/Store Name: HydraCove
Website: HydraCove.store
Business Address:
1414 R. Notre Dame O
Montréal, QC H3C 1K8
Canada
Customer Support Email:
support@HydraCove.store
Telephone:
(416) 845-0909
Established:
2022
Customer Service
Our support team can assist with:
Product questions and specifications; order status and order details; shipping and tracking questions; delivery concerns; damaged or incorrect products; return requests; refund requests; and general questions regarding HydraCove.store.
For order-related inquiries, please include your order number and the email address associated with your purchase whenever possible.
Returns
HydraCove offers free returns and refunds within 30 days, subject to our Return & Refund Policy.
Before sending any product back, contact:
Our team will review your request and provide applicable return instructions.
Shipping
HydraCove offers free worldwide shipping, with a standard estimated delivery timeframe of 7–10 days.
For questions regarding an existing shipment, please include your order number and tracking information, if available.
Written Correspondence
Written correspondence may be directed to:
HydraCove
1414 R. Notre Dame O
Montréal, QC H3C 1K8
Canada
For faster assistance with online orders, email is generally the most convenient contact method.
Customer Communication
HydraCove aims to communicate professionally, clearly, and respectfully with customers.
Please ensure that the email address and other contact information you provide during checkout are accurate so we can communicate with you regarding your order when necessary.