Terms of service
Welcome to HydraCove. These Terms of Service govern your access to and use of HydraCove.store and your purchase of products through our online store.
Throughout these Terms, “HydraCove,” “we,” “us,” and “our” refer to HydraCove. “You” and “your” refer to visitors, customers, and other users of our website.
By accessing our website or purchasing from us, you agree to these Terms of Service and all policies referenced herein.
Online Store Terms
You may use HydraCove.store only for lawful purposes.
You agree not to use our website, products, content, or services for fraudulent, unlawful, abusive, harmful, or unauthorized activities.
You must provide accurate, current, and complete information when placing an order. You are responsible for ensuring that your shipping address, contact information, and other order details are correct before completing checkout.
Products and Descriptions
HydraCove sells water bottles and hydration-related products for a variety of everyday activities and lifestyles.
We make reasonable efforts to display product descriptions, photographs, dimensions, capacities, colors, specifications, and other information accurately.
However, colors may appear differently depending on your device, display settings, lighting, and other factors. Minor variations may also occur where appropriate.
We reserve the right to update product information and discontinue products or variants without prior notice.
Prices
Product prices are displayed on our website and may change from time to time.
The price applicable to your purchase will generally be the price shown during checkout when your order is submitted, subject to correction of obvious errors where permitted by law.
Promotions, discounts, and special offers may be subject to additional conditions and may be modified or discontinued where permitted.
Orders
Submitting an order does not necessarily mean that the order has been finally accepted.
HydraCove reserves the right, where legally permitted, to reject or cancel an order due to product unavailability, suspected fraud, payment issues, incorrect pricing, inaccurate information, technical errors, or other legitimate operational reasons.
If we cancel a paid order, any applicable payment collected for the cancelled portion will be refunded.
Payment
Customers agree to provide valid payment information and authorize applicable charges associated with their purchases.
Payment processing may be performed through third-party payment providers. Their separate terms, privacy practices, and processing requirements may apply.
Shipping
HydraCove provides free worldwide shipping.
Our standard estimated delivery timeframe is 7–10 days. Delivery estimates are not absolute guarantees because circumstances outside our reasonable control may affect transportation and delivery.
Please review our Shipping Policy for additional details.
Returns and Refunds
HydraCove provides eligible customers with free returns and refunds within 30 days, subject to our Return & Refund Policy and applicable law.
Customers should review the Return & Refund Policy before initiating a return.
Intellectual Property
Unless otherwise stated, the content available through HydraCove.store, including our branding, store design, written content, graphics, product presentation, and other original materials, is owned by or licensed to HydraCove and is protected by applicable intellectual property laws.
You may not reproduce, commercially exploit, distribute, modify, or republish protected content without authorization except where permitted by law.
Third-Party Services
Our website may rely on third-party platforms, payment processors, logistics services, applications, analytics services, or other providers.
We are not responsible for independent third-party websites or services outside our reasonable control. Your use of third-party services may be governed by their respective terms.
Prohibited Conduct
You must not knowingly introduce malicious software, interfere with website security, attempt unauthorized access, collect information unlawfully, impersonate another person, conduct fraudulent transactions, or otherwise interfere with the operation of HydraCove.store.
Disclaimer
To the extent permitted by applicable law, website content is provided for general informational and commercial purposes.
Product information concerning hydration or lifestyle use should not be interpreted as medical or professional health advice.
Limitation of Liability
To the maximum extent permitted by applicable law, HydraCove will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products where such liability may legally be limited.
Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded.
Changes to These Terms
We may revise these Terms from time to time to reflect changes to our services, operations, legal requirements, or business practices.
The current version will be published on HydraCove.store with an updated revision date.
Governing Law
These Terms are governed by applicable laws relevant to HydraCove's operations and customer transactions, subject to mandatory consumer protection rights that may apply in the customer's jurisdiction.
Contact
Questions concerning these Terms may be sent to:
HydraCove
1414 R. Notre Dame O
Montréal, QC H3C 1K8
Canada
Email: support@HydraCove.store
Phone: (416) 845-0909